Delivery Info

All deliveries are subject to Delivery charges where appropriate. Multiple goods will be subject to a single delivery charge only. Goods will be charged at the single higher rate on all orders. For individual delivery information please see below for lead time and other information.

Timber Windows and Wooden Patio Doors

The vast majority of our wooden bi-folding doors will be delivered to our customers direct from stock within 72 hours. Bespoke patio doors are manufactured to order and delivered direct from the factory. Usual lead time between 4 -5 weeks. Timber windows are all manufactured to order and depending on the styles can take 4-5 weeks, bespoke sizes included. The SunVu range of timber windows will be delivered direct to site from the factory in Poland with an estimated lead time of 8-10 weeks. Delivery charges for bespoke and made to order timber windows and doors is £70.00 per order. In some cases the delivery charge- dependant on the total quantity of windows and doors delivered direct from one factory may be waived.

Upvc Windows and Doors

All our windows and doors are manufactured to order and the average delivery lead time is between 5-10 days depending on the actual order day. The products will all be delivered directly from the factory direct to your site on a scheduled delivery. Our distribution service will contact every customer to arrange the date of delivery and to ensure some in authority will be present to sign for and accept the order. Any issues with the items must be reported within 24 hours of acceptance of the order. Any issues reported after this time will not be accepted unless the matter is clearly of a manufacturing nature and under the warranties and guarantees offered by the manufacturer. Standard Casement windows in stocked colours – White, Oak, Black and Rosewood, and many others – please ask for details. Tilt and Turn Windows and Reversible windows – Please allow for delivery on Week 2 Non- Stocked Colours – Please allow 3-4 weeks for delivery. Delivery for all UPVC windows and Doors is £39.00 per delivery to all UK mainland addresses.

Internal Doors

Internal doors will be delivered direct from the manufacturers, in some cases within 72 hours where available on promotions or clearances. Some internal doors are manufactured to order and the average lead time is 10-12 working days. Promotional doors are highlighted through out the website and are free delivery items. Where internal doors are not on promotion, a charge of £40 per order will be charged.

Stairs

Staircases are all manufactured to order and the average lead time is 4 weeks. Stairs will be delivered direct from the Jeld-Wen factory and customers will be notified by them of the delivery date. Delivery charges are included in the quoted price – No Extra delivery charges will be added unless the delivery address is not a mainland UK address.

Ironmongery

Ironmongery will be dispatched from the manufacturers and delivered by a courier service if ordered independently – If ordered with Internal or external doors, the ironmongery will be delivered together with the doors. If ironmongery is ordered separately – delivery charges will be offered at the cheapest rates from our various carriers – from £10.00 – £15.00 on average, dependant on weight.

Velux Products

The vast majority of Velux products will be delivered within 72 hours direct from the factory or from our stock. The standard charge on all Velux deliveries will be £30.00 per delivery immaterial of the quantities ordered.

Composite Doors

All composite exterior doors, ordered through our portal are delivered free throughout the UK mainland. Standard doors can be delivered within 72 hours- if available, average 7 days. (Stock colours and styles only for express service).

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