Please feel free to drop us an email or give us a phone if you require any additional information on products or services that we can provide.
We have a list of the most common questions below in our F&Q section which you may find useful.
If your card is authorised, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
Your card issuer may have declined your payment – as they don’t tell us the reason for this, it’s best to check with them.
Currently we only accept GBP for payment. However you could use our paypal facility which would allow you to pay in another currency with an exchange rate.
We are sorry that you have received the incorrect item, but would ask you to email us at firstname.lastname@example.org or call our customer service department on 01236 899088. To help speed up the process please have your order reference number available.
We are unable to amend any part of your order or change the delivery or payment method once your order is complete.