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Contact Us

Please feel free to drop us an email or give us a phone if you require any additional information on products or services that we can provide.

We have a list of the most common questions below in our F&Q section which you may find useful.

Sales & Enquiries

Telephone: 01236 724 839
Sales: [email protected]

Frequently Asked Questions

When will I be charged?

If your card is authorised, payment will be taken immediately, and you will receive an email confirming that your order has been successful.

My payment has been declined

Your card issuer may have declined your payment – as they don’t tell us the reason for this, it’s best to check with them.

What currencies can I use?

Currently we only accept GBP for payment. However you could use our paypal facility which would allow you to pay in another currency with an exchange rate.

I received an incorrect item

We are sorry that you have received the incorrect item, but would ask you to email us at [email protected] or call our customer service department on 01236 724839. To help speed up the process please have your order reference number available.

Can I amend my order?

We are unable to amend any part of your order or change the delivery or payment method once your order is complete.

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